You can communicate easily through the messaging feature on our platform. This allows you to ask
questions, clarify doubts, or arrange future sessions.

Notify your tutor as soon as possible if you can’t attend. Many tutors offer rescheduling, but it’s
essential to inform them in advance.

If you’re not satisfied, contact us, and we’ll help resolve the issue. Refunds are handled on a case
by-case basis.

Booking a session is easy! Once you’ve found the right tutor, simply select an available slot and
confirm the booking through the platform.

You can manage your bookings directly through the platform. Make sure to inform your tutor early
to avoid any issues and follow their cancellation policy.

The cost of each session depends on the tutor’s experience, subject, and teaching method. You can
view each tutor’s rates on their profile before booking.

Yes, you can cancel or reschedule a session as long as you notify your tutor in advance. Check their
cancellation policy for more details.

If you face technical issues:
• Check Your Equipment: Make sure your microphone and camera are working.
• Consult Support Resources: Refer to our troubleshooting guides.
• Contact Support: If the problem persists, reach out to TutorMate support.

We provide an online classroom with tools such as screen sharing and document uploads to
enhance your learning experience.

To find the best tutor for your needs:
• Review Tutor Profiles: Check qualifications, experience, and teaching style.
• Check Availability: Make sure their schedule aligns with yours.
• Free Introductory Sessions: Many tutors offer initial sessions where you can assess their
teaching style and see if they’re a good fit